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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. How much is office paper usage increasing each year, according to Xplor '06?

A) 6-8%
B) 3%
C) 10-12%
D) 8-10%

2. What is the best way to do a realistic performance comparison of two competitive printers?

A) warming up the printers prior to testing
B) giving each vendor the same document to print offsite
C) performing side-by-side comparisons of data sheets
D) testing both printers in the customer's working environment

3. What can HP Digital Sending be used to reduce?

A) labeling requirements for documents
B) number of email messages sent
C) use of barcode readers for packaging
D) costs related to document delivery via a courier service

4. What is a key reason that HP has a reputation for reliability?

A) stronger plastic framework
B) fewer product cycles
C) industry-leading service and support
D) rigorous testing

5. What is one objective of researching customer industries prior to making sales calls?

A) to uncover contacts in related businesses
B) to develop an understanding of regulatory issues for that industry
C) to uncover industry secrets
D) to develop core expertise in the customer's industry

Solutions: