Genesys GCX-GCD Q&A - in .pdf

  • GCX-GCD pdf
  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
  • Updated: Sep 05, 2025
  • Q & A: 78 Questions and Answers
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Genesys GCX-GCD Value Pack
(Actual Exam Collection)

  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
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  • Updated: Sep 05, 2025
  • Q & A: 78 Questions and Answers
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Genesys GCX-GCD Q&A - Testing Engine

  • GCX-GCD Testing Engine
  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
  • Updated: Sep 05, 2025
  • Q & A: 78 Questions and Answers
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GCX-GCD exam dumps

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Genesys GCX-GCD Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe the options to download recordings: This section of the exam measures the skills of a System Administrator and discusses the different ways available to access and download call recordings in Genesys Cloud CX. It includes understanding where recordings are stored and how to retrieve them for compliance and quality purposes.
Topic 2
  • Manage Roles, Supervisor Tools, and Divisions: This section of the exam measures the skills of a System Administrator and focuses on managing permissions, configuring roles, using supervisor tools, and organizing users into divisions. It covers how to control access, monitor agent activities, and properly separate work across different areas of an organization.
Topic 3
  • Overview of Users, Conversation, and Notification APIs: This section of the exam measures the skills of a Developer and introduces APIs related to users, conversations, and notifications. It explains how developers can retrieve and manage user data, handle conversation details, and set up real-time notifications through API services.
Topic 4
  • Configure the features of Genesys Cloud CX Collaborate and Communicate: This section of the exam measures the skills of a System Administrator and covers the setup and management of collaboration tools and internal communication features within Genesys Cloud CX. It explains how to configure chat, messaging, and workspaces for teams to work effectively inside the platform.
Topic 5
  • Understand Authentication and Resources: This section of the exam measures the skills of a Developer and covers how authentication works in Genesys Cloud CX. It explains resource management, OAuth processes, and permissions needed to securely interact with APIs and services. Students learn the basics of secure access control.

Reference: https://beyond.genesys.com/explore/course/genesys-cloud-cx-developer-certification

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