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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:

1. What product metric does a product ownership analysis (POA) practitioner use to validate high-value product backlog items?

A) Product value goals
B) Feature activations
C) Product downloads
D) Feature usage rate

2. What characteristic traits enhance personal and impersonal knowledge?

A) Faith and patience
B) Awareness and understanding
C) Perseverance and resiliency
D) Strength and knowledge

3. Automated tools allow teams to:

A) communicate less often thus saving time.
B) track everyone's work more carefully and assess who needs to be replaced.
C) focus on customers and business value much more effectively.
D) minimize the amount of customer feedback they need to collect.

4. What skill is required while engaging in observation with the customer?

A) Alertness
B) Coaching
C) Evaluation
D) Interviewing

5. Empathy with stakeholders is built by:

A) delivering the solution under budget.
B) clarifying assumptions.
C) accepting the use of ambiguous words.
D) relying on prior personal experiences.

Solutions: