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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. TradeB communicated the information security processes and procedures to employees. Which principle of efficient communication strategy did they use?

A) Transparency
B) Appropriateness
C) Responsiveness

2. Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system (ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management Based on scenario 8. does SunDee comply with ISO/IEC 27001 requirements regarding the monitoring and measurement process?

A) Yes. because the standard does not Indicate when the monitoring and measurement phase should be performed
B) No, because even though the standard does not imply when such a process should be performed, the company must have a monitoring and measurement process in place
C) Yes, because the standard requires that the monitoring and measurement phase be conducted every two years

3. Del&Co has decided to improve their staff-related controls to prevent incidents. Which of the following is NOT a preventive control related to the Del&Co's staff?

A) Authentication and authorization
B) Control of physical access to the equipment
C) Video cameras

4. Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevantagreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on scenario 3. which information security control of Annex A of ISO/IEC 27001 did Socket Inc.
implement by establishing a new system to maintain, collect, and analyze information related to information security threats?

A) Annex A 5.13 Labeling of information
B) Annex A 5 7 Threat Intelligence
C) Annex A 5.5 Contact with authorities

5. According to scenario 7, the team prevented a potential attack based on knowledge gained from previous incidents. Is this acceptable?

A) Yes, in the absence of an information security incident management policy, lessons learned can be applied
B) No, before responding to an information security incident, an information security incident management policy must be established
C) No, every information security incident is different, hence knowledge gained from previous incidents cannot prevent potential attacks

Solutions: