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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. Which component hosts Unified Portal in a Team Engagement (TE) deployment of the Avaya Equinox Conferencing solution?

A) Session Manager Server
B) System Manager Server
C) Equinox Management Server
D) Avaya Aura Web Gateway

2. Which logging level on AAWG and AADS can impact server performance, and is not recommended to be left on for long periods of time?

A) FINEST
B) INFO
C) WARNING
D) ERROR

3. A user is trying to register their Avaya IX Workplace for Web Client from the Public Network, but it displays the message:
"Connecting" indefinitely
Using traceSBC reveals no messages at all.
What is the reason for the clients failure to register?

A) The STUN/TURN configuration is incorrect on the Media Server.
B) The STUN/TURN configuration is incorrect on the ASBCE.
C) There is an issue with the ASBCE B1 interface.
D) There is a problem with the user's Client certificate.

4. A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A) Access Equinox Management web GUI, and configure an external file transfer server under Settings.
B) Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
C) Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
D) Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.

5. When an Avaya IX Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.
Where and how could this error be corrected?

A) From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.
B) In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.
C) From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
D) In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.

Solutions: