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HP Imaging and Printing Supplies - Sale Sample Questions:

1. What is the target market for the individual ink Officejet Pro cartridges?

A) customers who need professional and manageable colors for proof printing
B) customers who need maximum flexibility for color cartridge yields
C) customers with high individual print usage who need low operating costs
D) customers with very high workgroup print needs that require Web Jetadmin manageability

2. Which statement is correct about two and three pack ink cartridges?

A) They are a better value for high usage customers.
B) They should only be sold to small and medium business customers
C) They are designed specifically for home users.
D) The customer can save over 60%.

3. What defines the total HP supplies sales?

A) average printer age, number of users, yield per cartridge
B) hardware market share, number of users, supplies market share
C) HP installed base, usage, HP supplies market share
D) market size, usage, aftermarket

4. What are the process steps to remanufacture a cartridge?

A) Add new toner to the empty hopper with little to no furbishing of the cartridge.
B) Disassemble, clean waste hopper and drum, add toner, and then seal the cartridge.
C) Disassemble, empty hopper, clean components, then add recoated drum.
D) Disassemble, clean, change worn parts and drum if needed, then add new toner.

5. What is ColorLok?

A) an HP-owned technology that delivers outstanding photo quality
B) a technology and a paper standard
C) an office printer standard
D) a chemical process occurring in the fuser that protects colors

Solutions: