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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

A. Customer Community Plus
B. Channel Account
C. Customer Community
D. Partner Community

Question 2

A government agency wants to provide the ability for an external customer to apply for a grant.
They require data about the applicant, their financial status, project plans, and other details, which must match the structure of their paper form to comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within its authenticated website. What tool(s) would be required to provide an application form-like experience to enter this data?

A. OmniScripts, DataRaptors, Integration Procedures, and FlexCards
B. Scripts, Einstein AI, Assessments, and Grants
C. OmniChannel, Flows, Apex, and DataLoader
D. Application Form, Lightning Web Components, Communities, and Applications

Question 3

A state agency manages professional license renewals. If an applicant submits all required renewal information before the expiration date, the renewal should automatically bypass the initial completeness review and move directly to technical evaluation. Which solution best supports this requirement while remaining easy to maintain?

A. Scheduled Apex executed every hour
B. Approval Process with one approval step
C. Record-Triggered Flow using configurable decision criteria
D. Workflow Rule with outbound messaging

Question 4

A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

A. Change the Organization-Wide Default settings for Case to Public Read/Write
B. Create or modify a sharing set for the Profile used for the Site that gives access to Cases
C. Create or modify a permission set that gives access to Cases owned by the support team
D. Create or modify a share group for the Profile used for the Site that gives access to Cases

Question 5

A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?

A. DataRaptor
B. FlexCards
C. Integration Procedure
D. OmniOut

Solutions: