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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is the major difference between an HP MFP and an HP flow MFP?

A) HP flow MFPs are optimized to handle the demands of digital document workflows.
B) HP flow MFPs are more energy efficient, for a greener office.
C) HP flow MFPs have more optional finishing devices, for a more versatile printing system.
D) HP flow MFPs are designed to fit aesthetically into a modern office environment.

2. Which feature is unique to HP ePrint Enterprise?

A) Installed behind the company firewall for added control and security
B) Enables Apple iOS devices to print directly to the HP imaging and printing device
C) Enables mobile devices to print via email to eliminate the need to connect to the device
D) Enhances the workflow functionality that is built into HP MFPs and | some HP printers

3. What are HP Care Pack services?

A) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
B) Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
C) Bundled genuine HP supplies sold contractually
D) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required

4. Which advantage applies to an MFP?

A) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
B) It takes up less floor space than individual devices for faxing, scanning, printing, and
copying.
C) It uses fewer supplies than a single-function printer does.
D) It can print faster than a single-function printer can.

5. Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?

A) Because mobile scanners are less expensive than MFPs are
B) Because mobile scanners use less energy than other scanners do for the image quality they provide
C) Because mobile workers use traditional scanners more often
D) Because the market for network scanners is saturated

Solutions: