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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?

A) Real-time Traffic-based Routing
B) Gantt-chart Routing
C) Constraint based Routing
D) Visit Prioritization
E) Visit Windows

2. United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?

A) Modify order
B) Apply Promotion
C) Disconnect and new order
D) Change of Plan

3. A B2B communications company routinely manages intricate product configurations with over 1000 line items, leading to notable operational complexities. The company is concerned about the performance and scalability of the solution as the order volume is expected to increase progressively.
Which Salesforce Communications Cloud solution would you recommend to streamline the configure, price, and quote (CPQ) process and address the customer's performance and scalability concerns?

A) Large Account Sales Management
B) Multiplay Subscription Management
C) Multi-site CPQ
D) Enterprise Sales Management

4. United Telecom (UT) has finalized a design for launching sales and self-service capabilities through different channels to improve their customer experience.
Which two out-of-the-box capabilities should UT use to support customers through multiple channels on Communications Cloud?

A) Digital Commerce SDK
B) Digital Commerce APIs
C) Cart-based APIs using OmniOut
D) Custom APIs using LightningOut

5. GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

A) White Space Analysis
B) Account Insight
C) Sales Manager- Territory Performance
D) Sales Rep Performance

Solutions: