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Apple OS X Support Essentials 10.9 Sample Questions:

1. In Network preferences, all network service interfaces with a green status indicator are
being used for network activities. However, again, all network traffic that isn't better handled via a local connection is sent to the primary network service interface. The primary network service interface is the top most active interface in the listing.

A) In Network preferences, how can you tell which interface is currently being used for network activities?
B) Which five network file services can you connect to from the Finder's Connect to Server dialog?
C) How can you verify basic connectivity to another network host?
D) How can an OS X system automatically connect to a Wi-Fi network?

2. You want to delete several applications by dragging them to the Trash. What fact should you be aware of?

A) You must restart the Mac in order to permanently delete applications from the Trash.
B) Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
C) User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.
D) Apps purchased in the Mac App Store cannot be dragged to the Trash.

3. Which OS X Mountain Lion tool can help you create a strong password?

A) Password Assistant, accessible from Users & Groups preferences
B) Security Audit, accessible from Directory Utility
C) Password Audit, accessible from Security preferences
D) Password Checking, accessible from Parental Controls preferences

4. Which statement is TRUE of file and folder permissions in the Finder in OS X Mountain Lion?

A) A user with Read-only permissions to a folder CANNOT view any files in that folder.
B) A user with Write-only permissions to a folder can delete any file in that folder.
C) A user with Write-only permissions to a folder can rename any file in that folder.
D) A user with Read-only permissions to a folder CANNOT rename any files in that folder.

5. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users &Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.

A) How do you identify the ownership and permissions of a file or folder in the Finder?
B) How does a user that changes his own account password affect his login keychain?
C) How can you verify that a specific network service is available from a service provider?
D) How do you make OS X associate a new local user account with a manually migrated or restored user's home folder?

Solutions: