Salesforce Plat-UX-101 Q&A - in .pdf

Exam Code: Plat-UX-101
Exam Name: Salesforce Certified Platform User Experience Designer
Updated: Oct 10, 2026
Q & A: 168 Questions and Answers
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Exam Code: Plat-UX-101
Exam Name: Salesforce Certified Platform User Experience Designer
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Updated: Oct 10, 2026
Q & A: 168 Questions and Answers
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Exam Code: Plat-UX-101
Exam Name: Salesforce Certified Platform User Experience Designer
Updated: Oct 10, 2026
Q & A: 168 Questions and Answers
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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Design System Implementation	20%	- Leverage SLDS and design standards 1. Adapt designs for mobile and different devices 2. Maintain consistency and branding 3. Use SLDS components and tokens
Topic 2: Strategy and Governance	17%	- Define UX strategy and governance 1. Establish design guidelines and standards 2. Plan UX roadmap and adoption 3. Collaborate with stakeholders and teams
Topic 3: Discovery	13%	- Gather user requirements and plan design strategy 1. Identify user personas and their workflows 2. Translate business needs into user-centered goals 3. Apply user research methods
Topic 4: Declarative Design	27%	- Design using Salesforce declarative tools 1. Apply Salesforce Lightning Design System (SLDS) 2. Optimize page layouts, record types, and views 3. Design navigation and information architecture 4. Use Lightning App Builder and Flow for user experience
Topic 5: Human-Centered Design	12%	- Apply design thinking and human-centered principles 1. Define problem statements and design principles 2. Design for accessibility and inclusivity 3. Align design with Salesforce best practices
Topic 6: Testing	11%	- Validate and test designs 1. Measure design success and adoption 2. Conduct usability testing and heuristic evaluation 3. Gather feedback and iterate designs

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives. The service representatives work on multiple support cases per hour, accessing them via queues, calls, or live chat. Which console navigation feature would NOT be relevant to the designer's recommendation?

A. Multiple subtabs can be opened beneath a single parent record.
B. Lower-resolution monitors will have a better user experience.
C. Split view shows a list view at the same time as user's workspace.

Reveal Solution Discussion 0

Correct Answer: B 🗳️