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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A technician needs to configure their neighbor's iPad. The neighbor wants to access their work email. The technician requires some information from their neighbor's work IT department. Which of the following information does the technician need?

A) IP address and domain
B) Server and gateway
C) IP address and DNS
D) Server and domain

2. A user reports that after uninstalling software the computer is displaying 'cannot find a file
on startup'. According to the troubleshooting theory, which of the following should the technician do NEXT?

A) Take notes that uninstalling the software is most likely the cause.
B) Verify that the system is completely operational.
C) Ask the user if they have made any changes before this error has occurred.
D) Document the actions that were taking to resolve the issue.

3. A user reports an issue of intermittent Read / Write errors occurring on their PC. Which of the following actions would a technician MOST likely take?

A) Low level format the drive
B) Update definitions and run a virus scan
C) Run CHKDSK on the drive
D) Run FDISK on the drive

4. Joe, a client, wants to allow only specific portable devices to connect to his wireless network. Which of the following methods would BEST accomplish this?

A) MAC filtering
B) Lower radio power levels
C) Directional antennas
D) Disabling SSID broadcast

5. DRAG DROP
Drag and drop the following Windows 7 versions in order according to their feature-sets, from MOST to LEAST.

Solutions: