HP HP2-H28 Q&A - in .pdf

  • HP2-H28 pdf
  • Exam Code: HP2-H28
  • Exam Name: Selling HP Printing and Computing Services
  • Updated: Oct 03, 2026
  • Q & A: 44 Questions and Answers
  • Convenient, easy to study.
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  • Exam Code: HP2-H28
  • Exam Name: Selling HP Printing and Computing Services
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  • Updated: Oct 03, 2026
  • Q & A: 44 Questions and Answers
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HP HP2-H28 Q&A - Testing Engine

  • HP2-H28 Testing Engine
  • Exam Code: HP2-H28
  • Exam Name: Selling HP Printing and Computing Services
  • Updated: Oct 03, 2026
  • Q & A: 44 Questions and Answers
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HP HP2-H28 Exam Syllabus Topics:

SectionObjectives
Sales Process & Recommendation Skills- Consultative selling techniques
- Mapping solutions to customer needs
Solution Positioning & Value Proposition- Articulating HP value proposition
- Differentiation vs competitors
HP Printing & Computing Solutions- HP computing solutions positioning
- HP printing portfolio overview
Customer Needs & Requirements- Understanding customer printing and computing requirements
- Identifying business needs in services environments

HP Selling HP Printing and Computing Services Sample Questions:

Question #1

What is an effect of adding services to hardware deals?

  • A. increases complexity of the offer
  • B. decreases profit
  • C. services selling has little effect on hardware deals
  • D. easier repeat sales
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Which statement is true about Non IT managed businesses?

  • A. Non IT managed businesses do not tend to outsource their purchasing needs, but seek the advice of partners to benefit from easy and free usage services.
  • B. Non IT managed businesses tend to outsource their purchasing needs but do not seek the advice of partners.
  • C. Non IT managed businesses are not interested in advice on IT infrastructure decisions and tend to internally manage their purchasing needs.
  • D. Non IT managed businesses tend to outsource their purchasing needs and seek the advice of partners to benefit from easy and free usage services.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

Which statement is true about Service Lines?

  • A. The 8W supportline is available for consumers.
  • B. All Printer Services lines are available for consumers who buy contractual services.
  • C. 8W support covers all business levels for Custom Integration Services.
  • D. R4 Commercial support is only available to Small and Medium Business (SMB).
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

  • A. Partners can start accumulating rebates on sales from day one on new or already sold hardware
  • B. HP can dispatch partners to resolve server related issues on already sold hardware
  • C. The specialization enables partners to deliver services on behalf of HP and generate additional profit.
  • D. Partners will benefit from extra discounts by buying hardware from HP
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #5

What is the first step in selling Care and Usage Services to a Corporate, Enterprise, or Public Sector customer?

  • A. Understand the customer's business drivers and define the impact of printing and personal system downtime.
  • B. Understand if the customer is outsourcing their printing and personal system support, and use that to introduce the HP support value proposition.
  • C. Understand the customer's business drivers and establish from that the duration of services needed,
  • D. Understand the customer's business model to define when they will need support and what type of support HP can offer
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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