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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

Question 1

During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?

A. Contacts are at risk of ownership data skew, which may result in performance issues.
B. Contacts are private only to the record owner, and inaccessible to other users.
C. Contacts are public to all users, potentially sharing sensitive data.
D. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.

Question 2

A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.
Which account model should the consultant recommend?

A. Education Data Architecture (EDA) Account Model
B. Person Account Model
C. Standard Account Model

Question 3

The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?

A. social Studio
B. experience Cloud
C. Salesforce Engage
D. Salesforce Inbox

Question 4

Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

A. Company name
B. Student number
C. Email address
D. Company phone

Question 5

The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?

A. The code is maintained by Salesforce developers.
B. The code is shared and sourced by the community.
C. The code is updated via Salesforce Releases.

Solutions: