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| Section | Objectives |
|---|---|
| Topic 1: Call Routing and Telephony Features | - Hunt groups and call distribution - Inbound and outbound call routing |
| Topic 2: Security and Access Control | - Network security considerations - User permissions and system access control |
| Topic 3: System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| Topic 4: User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Topic 5: Voicemail and Unified Messaging | - Voicemail Pro configuration - Message delivery and integration options |
| Topic 6: IP Office System Architecture | - Control unit hardware and expansion modules - IP Office components and deployment models |
| Topic 7: SIP and Trunk Configuration | - SIP trunk setup and troubleshooting - PSTN connectivity and gateway configuration |
| Topic 8: Installation and Initial Configuration | - System setup and configuration wizard - Licensing and feature activation |
1. A customer asks for details of the number of outgoing calls made by the Modular Messaging (MM) system last week. How would you find this information?
A) Use the Reporting tool and select Port Statistics.
B) Look at the Windows Application Event log event 1531 "Daily Summary of Modular Messaging Software Statistics."
C) Check the Outgoing call records in Port Monitor.
D) Use the Operational History viewer and look for the outgoing call count.
2. Which two tools are used in new installations for both Customer Provided Equipment (CPE) and Avaya hardware installations? (Choose two.)
A) Modular Messaging Configuration Wizard (MMCW)
B) All Tasks Wizard
C) gvconfig.exe
D) Data Collection Tool (DCT)
3. Which two statements are true about configuring port boards? (Choose two.)
A) If a suitable TSF file cannot be found for your PBX, you need to build an appropriate tone file using PBXpert.
B) Before administering the port boards, you must download the drivers from www.dialogic.com.
C) The Dialogic Configuration Manager (DCM) can be found by going to Start>Programs>Dialogic System Software>Dialog Configuration Manager-DCM.
D) Before you can configure the port boards, you must first start them by clicking on the green button.
4. Modular Messaging 3.1 for Exchange is installed. The Message Application Server is set up properly for fax, all users have FAXROUTE addresses, and the faxes meet the IPM.NOTE.FAX requirement.
Which two features are therefore enabled? (Choose two.)
A) Users are notified of faxes via the Telephone User Interface.
B) Users can "print" faxes from the Telephone User Interface.
C) Faxes print automatically when received.
D) The GUI places faxes in a folder called "Fax".
5. You have a failed new installation while using the Configuration Wizard at the Avaya Messaging Application Server (MAS) Configuration section.
Which two actions should be taken to debug the installation? (Choose two.)
A) Check the Octel container for the MM permissions group.
B) Check the Microsoft Exchange organization permissions.
C) Check the MMREP.XML FILE.
D) Verify the WebLM/RFA license is on the machines.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: A,C | Question # 4 Answer: A,B | Question # 5 Answer: B,C |
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